Terms and Conditions
Last updated: 13 May 2025
These Terms and Conditions ("Terms") govern your use of the website arthromaxuk.liferevive.click ("Website") and the purchase of products from us. Please read them carefully before placing an order. By using our Website or placing an order, you agree to these Terms.
1. About Us
This Website is operated by the company behind ArthroMax+ Fast-Acting Pain Relief Cream. For any enquiries, please contact us at: info@arthromaxuk.liferevive.click.
2. Eligibility
Our products are available exclusively to residents of the United Kingdom who are 18 years of age or older. By placing an order, you confirm that you meet these requirements.
3. Products and Descriptions
We make every effort to ensure that product descriptions, images, and prices displayed on our Website are accurate. However, we do not warrant that all content is entirely free of errors. Product images are for illustrative purposes only and may vary slightly from the actual product received.
Our products are food supplements and topical preparations. They are not medicinal products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
4. Pricing
All prices are displayed in Great British Pounds (£) and include VAT where applicable. We reserve the right to change prices at any time without notice. The price applicable to your order will be the price shown at the time you place your order.
5. Placing an Order
When you place an order on our Website, you are making an offer to purchase the selected products. We will confirm receipt of your order by email. Your order is accepted and a legally binding contract formed only when we dispatch the goods and send you a dispatch confirmation email.
We reserve the right to refuse or cancel any order at our discretion, including where:
- A product is out of stock or discontinued
- Payment cannot be processed
- We suspect fraudulent activity
- An error in price or product description has occurred
6. Payment
We accept major debit and credit cards including Visa, Mastercard, Maestro, and Visa Electron. All transactions are processed securely. Your payment card details are encrypted and are not stored by us.
7. Delivery
We deliver to addresses within the United Kingdom. Estimated delivery times and any applicable delivery charges will be shown during the checkout process. Delivery timeframes are estimates only and cannot be guaranteed. We are not responsible for delays caused by circumstances beyond our control (e.g. postal service disruptions, extreme weather).
Risk in the goods passes to you upon delivery. Title passes to you upon receipt of full payment.
8. Your Right to Cancel — Consumer Contracts Regulations 2013
As a consumer purchasing goods online, you have the right to cancel your order within 14 calendar days of the day after you receive the goods, without giving any reason, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
To exercise your right to cancel, you must notify us clearly within the 14-day period by emailing info@arthromaxuk.liferevive.click.
Following cancellation, you must return the goods to us within 14 days of notifying us. You are responsible for the cost of returning the goods unless they are defective or not as described.
We will issue a full refund, including the standard delivery charge paid, within 14 days of receiving the returned goods (or evidence of return, whichever is earlier), using the same payment method you used for the original transaction.
Please note: the right to cancel does not apply to goods that have been opened, used, or are not suitable for return for hygiene reasons, unless they are defective.
9. Defective or Damaged Goods — Consumer Rights Act 2015
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. If your goods are faulty or not as described, you may be entitled to:
- A full refund (within 30 days of purchase)
- A repair or replacement (after 30 days)
- A price reduction or final right to reject (if repair/replacement is not possible)
To report a defective or damaged product, please contact us at info@arthromaxuk.liferevive.click with your order details and a description of the issue.
10. Health and Safety Disclaimer
The information on this Website is provided for general informational purposes only and does not constitute medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The statements made on this Website have not been evaluated by the Medicines and Healthcare products Regulatory Agency (MHRA).
If you have a medical condition, are pregnant, breastfeeding, or taking medication, please consult your GP or qualified healthcare professional before using our products. Do not use our products as a substitute for professional medical advice.
Individual results may vary. Testimonials on this Website represent individual experiences and do not guarantee that you will achieve the same results.
11. Intellectual Property
All content on this Website, including text, images, graphics, logos, and software, is the property of arthromaxuk.liferevive.click or its content suppliers and is protected by UK and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
12. Limitation of Liability
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of this Website or our products, except where such liability cannot be excluded under applicable law (including liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation).
Our total liability to you in respect of any claim arising under or in connection with these Terms shall not exceed the total amount paid by you for the relevant order.
Nothing in these Terms affects your statutory rights as a consumer under UK law.
13. Privacy
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
14. Governing Law
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in law or our business practices. The "Last updated" date at the top of this page will indicate when any revisions were made. Continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
16. Contact Us
If you have any questions about these Terms, please contact us:
- Email: info@arthromaxuk.liferevive.click
- Website: arthromaxuk.liferevive.click